NBOCC communication skills training workshops

"There was a great energy in the workshop - always good to have such a positive learning experience."

Past reviews of research have shown that communication skills training workshops are most effective when they are interactive, encourage participation, allow skills to be practised and allow participants to receive feedback on their performance.

The NBOCC communication skills training workshops are characterised by components outlined below.

• Small interactive groups
  An interactive training approach is taken where small groups of up to six participants are trained by two facilitators, one with a clinical background and the other with a psycho-oncology background. Trained actors are used for role-play based on an individual's needs.
• Opportunity to practice and receive feedback on skills
  Participants have the opportunity to practise their communication skills during the workshop and receive feedback on their performance.
• A problem-based approach to learning new skills
  Participants are encouraged to consider the difficulties they encounter in specific clinical situations and to share these issues in discussion and role-play.
• A safe environment to facilitate role-play
  A workshop environment where participants feel able to share their opinions and engage in active learning is essential. Participant's own skills and experience contribute significantly to the role play and a relaxed approach allows participants to experiment with techniques and approaches they may not normally use.

Click here for more information on the NBOCC communication skills training modules.

Click here for more information on the NBOCC communication skills training workshop model.

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Organising your own workshop

For more information on organising your own communication skills training workshop click here.